Flipping off customers

I got behind the wheel with road rage from day 1. Like an embarrassing amount of road rage.

From the time I was 16 until I was in my 20s I did not dial it down one single bit. No matter how much my parents or any other responsible adult in my life told me my road rage was out of control. (I know, I was just soooo coool).

Two things finally made me lay off the horn and stop screaming at people. 1) That crazy “Normal” episode of Criminal Minds. 2) Pulling into a potential customer site behind someone I had just yelled at for cutting me off.

The first reason is reason enough, if you haven’t seen the episode no need to go and watch it. If you know, you know.

The second reason was an eye opener because I could quickly quantify what that road rage just cost me if that was the person I was in a rush to meet with.

get off the road

Seriously, what if that person who cut me off was the decision maker for the meeting I was headed into. I wouldn’t have known the difference.

That experience made me realize that once you’re in certain roles, you are always wearing that hat any time you’re out in the community. Don’t get me wrong, that doesn’t mean you can’t be yourself. It probably just means that you should be respectful from the jump and make sure you don’t misrepresent yourself to a stranger… that could become a customer.

Or an employee.

Or a boss.

Or a co-worker.

Road rage isn’t healthy anyway so it was a good habit to break.