5 ways to be “All In” at #SHRM17

The countdown is on for #SHRM17!! I get so excited for the SHRM Annual Conference and Exposition every year because I’m guaranteed to see some of my extremely smart HR pals, discover some awesome presenters, learn a thing or two, and have a great time. All of these things have been true of my conference experience every year, regardless of the location so bringing it to New Orleans is just the cherry on top for me this year! I’ve only been to New Orleans one other time and I absolutely loved it-I’m thrilled to have a reason to go back!

This year is a great opportunity for us to challenge each other to be “All In” given that is the theme for the conference and when I thought about what that means for me I realized it means the following few things.

First, it means I’ve got to increase my behavioral competencies knowledge because that was my lowest score on my SHRM-SCP results. I was really happy with the rest of my results so I’m going to take this opportunity at conference to find sessions to help me improve in this area. Second, I have to grow my network some more, let more people into my circle. I’ve made some great connections through the years at these events so I can’t stop now- after all something like 15,000 people go to this conference, I only know a small FRACTION of those folks! Also, I have to be intentional about finding knowledge and people who can help me solve my HR problems rather than cluster around and complain about our HR problems. This is tough because as HR professionals we cannot typically vent within our organizations when we are troubled by something so it’s easy to let it all out at a conference away from work with our HR brethren. Fourth, I have to be “All In” with what I learn at conference this year. That means when I get back to work, I need to use what I learned. I need to bring back ideas to Huntsville and share with our chapter. I can’t just take notes and never look at them again. Finally, I’ve got to challenge my peers to be “All In” on taking HR to the next level. I will not enable you to complain about what you “don’t have” in your organization (resources, table, support, etc.) instead I will empower you to use what you’ve got to get you what you need!

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Should I drop my PHR?

Great news friends! I have earned my SHRM-SCP. I’m super excited about it because I never thought I would ever try to earn a senior certification, but when someone shared with me last year that they thought I had enough years experience to be a mentor I’ve been re-evaluating my life ever since. For instance, now I’m overly aware of beauty regiments and my calcium intake as well as the fact that if I try really hard I can burn 10 calories a minute in a boot-camp class, but still consume about 100 calories a minute without trying. 100 calories a minute hasn’t always been a problem, but I guess as you reach new heights in your career like being considered a mentor or becoming eligible to sit for a senior certification things just work different than they used to. Also, I found my first gray hair so I guess yeah… I’m a senior certified HR professional.

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Proof of my first gray hair

So what does my PHR have to do with my SHRM-SCP and my baby crows feet? Well, I’m currently unequally certified. I wasn’t feeling confident about taking my SPHR before the cut off to basically roll into the SHRM certification level to match my HRCI certification level so I ended up with my PHR and SHRM-CP. A month before my scheduled test for the SCP I had to renew my PHR. Since I hadn’t taken the test yet I decided to pay the $150 to renew my PHR and go from there, so technically I’m re-certified at the PHR level for the next three years & I now have my SHRM-SCP for the next three years. Is it worth it to maintain both when they don’t represent the same level of experience?

When the HRCI/SHRM split happened there was a lot of speculation over which certification would come out on top. There was a lot of badmouthing from both sides and plenty of HR professionals who had strong opinions one way or the other. I shared why my PHR was important to me at the time, but now the circumstances are different. I’ve always seen certification as a commitment to continued learning whether its HRCI or SHRM or some other organization. I’m more concerned about professionals maintaining enough credits to re-certify than I am them taking the initial test (though thats clearly necessary and part of the process, its only a one time thing). If professionals are continuing to earn credit then hopefully they are continuing to learn new things about their field and attend events where they can network with other professionals and learn something new and take their own skills to the next level. So now that the circumstances are different and I have to make a decision for which certification is going to “win out” over the other, I’m probably going to pick my SHRM one. It’s the more senior one, I’m a member of SHRM, and my local SHRM chapter (NASHRM), and honestly I have never used a resource from HRCI outside of my PHR exam. My PHR was very important to me when I earned it, but now I’m in a different stage of my career and it’s time to choose one or the other so yeah, I think I’ll drop my PHR.

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Do you mind if I pray?

No, I don’t mind if you pray.

What I do mind is that you asked me that question while I was in the middle of an interview process with your company. I do mind that you were the HR manager of a large organization and still risked asking that question during an interview. I said I didn’t mind, but I wonder if I would’ve got the job if I said I did mind.

What I do mind is that I never called you out on putting me on the spot like that or making hiring decisions based on who people pray to.

Best practices danger

I’ve noticed that in our profession we are constantly motivated to find the “best practices” surrounding a scenario or issue. I’m sure this isn’t restricted to the HR profession, but that’s obviously what we are going to talk about on this HR blog today! I myself often support this avenue for problem solving or collaboration, but I’ve witnessed the danger to this process and thought I’d share as a reminder to all of my HR peers.

I recognize that seeking best practices is how we make the most of our resources (especially on tight budgets) and how we find out what other organizations are doing when faced with challenges we are experiencing. Those are good reasons to seek best practices, but this is a real example from this year that I want to use to illustrate the danger in seeking best practices the wrong way.

When faced with a recruiting challenge, an HR manager sought the advice of a fellow HR manager from a company that often times competed for the same talent. She asks the other HR manager “how is your recruiting team set up?” On the surface, this was a good idea. This HR manager found a trusted professional that works for a similar type company and has a recruiting team that she manages to find out how she should structure her recruiting team going forward. She gets her answer, but then she makes a mistake. She takes the answer from the second HR manager and she applies it to her recruiting team.

best-practiceWhat did she do wrong you ask? She didn’t find out how many positions the recruiting team is responsible for filling, what type of positions they are responsible for filling, how much travel does that recruiting team have to do, what steps are the recruiters actually responsible for, etc. She may have gotten a bit more information than how the team was set up, but not enough to know whether that answer was correct for her organization or not. For example, a glaring difference in the two companies is that her company does a TON of college recruiting and the company she received advice from-basically does none. This is a huge factor in determining how many recruiters you need and who should be responsible for what. Your resources look a lot different when they are on the road for 6 weeks at a time, twice a year.

 

Simple illustration to serve as a reminder to you that when you seek out best practices, gather the right information. Do not just copy what someone else is doing, make it fit your organization. The decisions you make as an HR manager should align with your organization’s mission and vision and it should serve your community of employees. You cannot copy and paste another organizations processes and expect the same results!

Collaborate. Don’t copy.

You look like you can do this job.

I recently attended #SHRMVLS in DC with a slew of my favorite SHRM Volunteers from all over the country. This is my second time attending and the connections I make at this event are so valuable. These are other HR volunteers from across the country who are in the same shoes I’m in, or were just in them, or are about to be in them. We get to hear from awesome speakers and find out about valuable resources to help us in our home chapters as we work hard to provide our hometown HR community with everything we can.

We have two opportunities to attend break out sessions with other chapters the same size as ours. In the meeting I attended we broke off into groups to discuss challenges we were facing in our chapters and shared ideas and experience to take back and try for ourselves. I love this meeting because these are my people, if for no other reason than because they have the same size chapter that we do in North Alabama and can relate to our struggles and triumphs.

The most disturbing thing happened while in that breakout session. One of the groups shared that they wanted to have a better social media presence and their idea was to put a college student on the board because they would be good at it.

STOP.

IT.

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Do not do that anymore. Do you know what you just said? You said “you look like you could do this job.” You are in HR and you said “you look like you can do this job.” Nooooooo. This is wrong on so many levels, yet it happens all the time. Think of how angry we get as the HR professional of our organizations when a hiring manager does this-makes an assumption that someone “looks the part.”

Or you think it doesn’t happen in your organization because you have a diversity committee, inclusion policies, sensitivity training, extensive interview training, etc. Maybe it doesn’t happen in your organization, maybe no one on your team has ever looked at a candidate and thought “he looks like he’d be great at math,”or “she has the look for sales” or “I bet that student can do our social media.” Maybe it was something you thought was harmless like “women are good at assembly line work-because they have small hands.”

An ethnicity doesn’t determine your math ability. The way you look doesn’t tell me how well you can do sales. Being a student doesn’t tell me that you can leverage social media skills to build an effective marketing campaign for an organization through the correct channels. People with good dexterity are probably the best at performing assembly line tasks regardless the size of their hands.

This is a soft example of what is happening in organizations that we need to fix, but I want to really challenge you to dig deep and make sure you have left no stone unturned in giving your hiring managers every resource possible to make them good at identifying talent and not a look, not a skin color, not a religion, not an age. Allowing this behavior is contributing to a much bigger problem.

What have you done to fix this or when have you experienced someone else making a decision on what you could or could not do based on the way you look?

 

No Gender Pay Gap?

Recruiter A gets hired in 2006. Recruiter A has seven years of experience and a bachelors in history. Recruiter A is offered a salary of $53,000

Recruiter B is offered $50,000 in 2016 with ten years of experience and a bachelors in human resource management and two hr certifications.

Recruiter A is a male, Recruiter B is a female. There is a ten-year gap in the offers and the amount has decreased. There are more variables that impact the salaries offered to Recruiter A and Recruiter B, but the glaring difference is gender. Recruiter B brought more HR knowledge and expertise to the existing group than Recruiter A had, allowing Recruiter B to fill other voids when necessary. Both recruiters had their start in “temp staffing” before joining the same company. The same department manager was in place and made the offers to Recruiter A and Recruiter B. At the time of hire neither recruiter is asked to show past results. That department manager making the offers is a female if anyone is curious.

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If you haven’t experienced gender pay gap than great, but just because you haven’t seen it does not mean it doesn’t exist. A quick google will give you a variety of resources to investigate the gender pay gap for yourself. There are a variety of reasons for why a gender pay gap exists. A glaring reason is lack of a compensation strategy (though some companies strategy is to hire women because they will work harder for less money, but that’s not the kind of strategy I want to encourage). I’ve seen plenty of hiring managers make an offer to a candidate based on what they made at their last position combined with what they are asking for. While I can argue that this makes sense there are impacts that must be considered when making this decision. Someone needs to ask questions like, but not limited to, the following:

“What is the goal of our compensation strategy and is this in line with it?”

“Will this salary negatively impact the employee at pay increase time?”

“Will this salary negatively impact the employee at pay increase time?”

“Will this change the compensation plot for the group I manage?”

“Will this restrict future opportunities for them?”

“Would I pay someone of the opposite sex the same amount of money?”

I have some reservations over complete pay transparency, but I want to ask you as a manager if Recruiter B finds out all of this information, can you explain the answer? Is there a chunk of experience that is missing? References that aren’t as glowing as Recruiter A? Financial challenges that the company didn’t have 10 years ago? Whatever it is, are you ready to have a conversation about it (and possibly help Recruiter B grow)?

 

 

How do I retain my people?

Do what I do. Find out what your employees problem is and solve it.

As a recruiter I spend a lot of time getting to know what your employees enjoy about their job, but the closer is always fixing what they don’t like about their job.

Do you know what your employees don’t like about their current job?

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It really is that simple.